Privacy policy

Last updated: 15/03/2026

MedCall (“we”, “our”) is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you use our website and services in the UAE.

Information we collect

We collect information you provide when registering, booking services, or contacting us, including name, email, phone, address, and health-related information necessary for the services you request.

How we use it

We use your data to provide and improve our services, process payments, communicate with you, and comply with legal and regulatory requirements including DHA guidelines.

Data security

We use industry-standard security measures to protect your data. Health information is handled in line with applicable UAE data protection and healthcare regulations.

Contact

For privacy-related questions, contact us at privacy@medcall.ae or via our contact page.