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Terms of Service

Last updated: 15 March 2026

By using MedCall's website and services, you agree to these terms. Please read them carefully.

Services

MedCall provides a platform to book at-home healthcare services in the UAE. Services are delivered by third-party DHA-licensed professionals. We do not provide medical advice; we facilitate bookings and access to results.

Your account

You are responsible for keeping your login details secure and for all activity under your account. You must provide accurate information when registering and booking.

Payments and cancellations

Payment terms and cancellation policies are shown at checkout. Refunds are handled in line with our refund policy.

Contact

For questions about these terms, contact us at legal@medcall.ae or via our contact page.